FAQ

The Beta Process

Q: What is beta? 

A: Beta apps are newer and more experimental versions of apps. Early access and beta apps may be less stable and include less features than established apps. We have limited how many users can join this early access beta program.

 

Q: What is the testing process? 

A: Beta testing is a critical part of the app creation process.  We expect that issues will arise so we ask that registrants provide feedback on their experience in the app so that we can make briidge the best it can be. Surveys will be sent weekly to gather important information.

 

Downloading the App

Q: Can I find the briidge app in the App Store?

A: The briidge app is not in the app store, because we are still in the process of beta testing. Once the app is publicly available post-beta the app will be available in the app store.

 

App Compatibility

Q: Can I download the app with an Android phone?

A: The app is currently only available to iPhone users. 

 

Q: When will the app be available for Android users?

A:  We are currently working on a timeline.

 

Q: I am located outside of the U.S. and the app won’t let me put in my zip code. Am I doing something wrong?

A: No, currently we do not support non-U.S. zip codes.

 

Q: When will the app be available to users outside the U.S.?

A: We are currently working on a timeline.

 

Q: If I do not have a compatible device and I am located outside the U.S., how else can I be involved in the community?

A: Please stay connected to our community through our Instagram! If you’d like to attend any of our speaker series events, please send us a direct message on Instagram or email hello@briidge.ai

 

Email Verification 

Q: The app says ‘token expired’ when I try to verify my email. What should I do? 

A: This is part of our two-factor authentication process to get into the app initially. Reach out to us at hello@briidge.ai and we can send you a new verification code.